Phillips 66 Company

Coronavirus – Information and Resources

The health and well-being of you and your family are our highest priority. We have created this novel coronavirus (COVID-19) information page to share timely information about benefits coverage and carrier services available to you during this time. Please check back for updates as more news will be added when available.

Learn About Coronavirus Prevention

For more details on the company’s response, and for guidance on how to keep yourselves healthy and safe, please visit the Virus Prevention Hub on Connect

Care Giver Resources

If you or your loved ones find yourself struggling to find back-up or alternative child or elder care options, below are some resources to assist you. Please observe local social distance guidelines and ordinances for your community.

For more information, see:

Aetna Resources for Living (EAP)

Available to all Phillips 66 employees and dependents, Resources for Living can connect you with resources for stress, anxiety, financial counseling, and many other services at no cost. Review the program brochure for more details. For contact details, see below:

For more information, see:


Under the HDHP and PPO:

  • Deductible, co-insurance and co-pays waived (zero dollars to you) for telemedicine usage (for any reason) and COVID-19 screening and treatment.
  • If you haven’t done so, be sure to register with your telemedicine provider. You may be required to enter your credit card information when you register. If payment is required you will be refunded.  
    • Aetna: Teladoc, (855)-Teladoc (835-2362)
    • BCBSTX: MDLIVE, (888) 680-8646


To ensure consistent member access to medication, CVS is making it easier to refill and receive prescriptions.

  • Relaxed refill restrictions. CVS will temporarily waive early refill limits on 30-day prescriptions for maintenance medications at any in-network pharmacy. You can now fill maintenance medication prescriptions ahead of schedule.
  • Free “on-demand delivery” from your local CVS pharmacy. CVS Pharmacy has waived charges for home delivery of all prescription medications. This convenient option can help you avoid coming to the pharmacy for refills or new maintenance prescriptions.
    • As always, there is no charge for delivery of prescriptions filled by CVS Caremark Mail Service pharmacy, when you choose mail.

For more information, see:

Cigna Global Health (Inpat, Expat, non-U.S. Citizen, non-U.S. Resident)

For Cigna Global Health:

  • COVID-19 testing is covered 100%
  • Access global telehealth through the Cigna Wellbeing app with no deductible or copay
  • International Employee Assistance Program (IEAP) is available to support members’ stress and anxiety.
  • As always, Cigna supports prescription refills for up to a year, when it’s deemed appropriate by the prescribing physician.

For more information, see:

Kaiser HMO (California and Washington)

For all Kaiser plans, there will be no cost share (deductibles, copayments and coinsurance) for members receiving medically necessary screening and testing for COVID-19.

  • If a member is diagnosed with COVID-19, all treatment will be covered in accordance with the terms of the plan.
  • Telemedicine: Call the advice number on your Kaiser membership card for telemedicine instructions.


The recently enacted Coronavirus Aid, Relief and Economic Security Act (CARES Act) includes a provision that will benefit participants in health care flexible spending accounts (FSAs) and health savings accounts (HSAs). The CARES Act repeals a rule that disallowed tax-free reimbursement of non-prescription over-the-counter (OTC) drugs or medicines from FSAs and HSAs. Under the CARES Act, eligible non-prescription OTC expenses include drugs or medications that are primarily for treatment of a medical condition (not cosmetic or for general health).

The CARES Act also includes key provisions affecting the Phillips 66 Savings Plan. These provisions include:

  • Required minimum distributions (RMDs) are waived for 2020.
    • No one is required to take an RMD from a retirement plan or an IRA in 2020. This change affects anyone who turned age 70½ in 2019 or earlier and would have been required to take an RMD.
  • Rules for paying back loans are relaxed.*
    • If you have loans and have been affected by COVID-19, you can call Vanguard to suspend your loan payments for up to one year.
  • Coronavirus-related withdrawals are available.*
    • Employees affected by COVID-19 may be eligible to take out up to $100,000 total from all retirement accounts, including retirement plans and IRAs.
  • Plan loan limits have been doubled.*
    • The law allows plans that offer loans to double the amount that can be borrowed to $100,000 or 100% of the vested account balance, whichever is less, until September 23, 2020.

If you would like further eligibility information or want to take action, contact Vanguard Participant Services at 800-523-1188 Monday through Friday from 7:30 a.m. to 8 p.m. CST.

*These provisions are limited to employees affected by the coronavirus. This includes anyone who either contracted COVID-19, whose spouse or dependents contracted it, or who lost their job or income because of the quarantine.

Grand Rounds Resource Hub

A healthcare assistant tool and source for timely information around coronavirus disease (COVID-19).

More Information

For questions about more specific benefit coverage related to COVID-19, call the number on the back of your insurance card. A list of contacts is also available on